Last Updated: January 2026 | Effective Date: 1 January 2026
Bets 69 is fully committed to your privacy. This policy tells you exactly what we do — and don't do — with your information.
1. Introduction
This Privacy Policy ("Policy") applies to the https://bets69.net website and the Bets 69 mobile application, both operated by Bets 69 ("we", "us", "platform"). This Policy explains how we collect, process, store, and protect your personal information.
Bets 69 adheres to international data protection standards and treats user privacy as a top priority. We believe every member has the right to know where their data goes, why it's collected, and how long it's kept.
By creating an account or using the services on Bets 69, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform and contact us.
2. What Information We Collect
Bets 69 collects only the minimum information necessary to provide you with our services. We never ask for data we don't need.
Information provided directly
| Data type |
Example |
Why we need it |
| Identity Information |
Name, date of birth, gender |
Account Creation & Age Verification |
| Contact information |
Mobile number, email |
Account Verification & Support |
| Address Details |
District, division, country |
KYC Verification & Service Eligibility |
| Identity Documents |
NID, passport number |
Identity Verification (KYC) |
| Financial information |
Mobile banking number |
Payment Processing |
Automatically collected information
- IP address and device information (operating system, browser)
- Login timestamps, session data, and site usage patterns
- Betting history and transaction records
- Data collected from cookies and web beacons
- Device ID and app usage data from the mobile app
3. How We Use Your Information
Collected data is used only for defined purposes. Bets 69 never uses your information beyond what has been approved.
- Account management: For registration, login, and profile updates
- Identity verification: To complete the KYC process and prevent fraud
- Payment Processing: To confirm deposits, withdrawals, and transactions
- Customer support: To resolve your issues and answer your questions
- Security: To detect and prevent suspicious activity
- Legal obligation: To meet regulatory requirements
- Service improvement: Analytics to improve your experience on the platform
- Contact: To send you important updates, promotions, and notifications (subject to your consent)
You can opt out of promotional messages at any time. However, important account-related communications cannot be disabled.
4. Data Sharing Policy
Bets 69 does not sell your personal information to third parties. However, limited data may be shared in specific circumstances.
When Information is Shared
- Payment provider: To process transactions through approved payment gateways such as bKash, Nagad, and Rocket
- Identity Verification Agencies: With approved verification partners for the KYC process
- Legal authorities: To law enforcement agencies in compliance with court orders or government directives
- Technology Partners: With technology service providers required to operate the platform
- Fraud prevention: With security organizations in the online betting industry
Before sharing data with any third party, we verify their privacy standards. All partners operate under our data protection agreement.
5. Data Storage & Retention
We only retain your information for as long as necessary. Retention periods vary depending on the type of data.
| Data type |
Retention Period |
| Account Information |
5 years after account closure |
| Transaction Records |
7 years (legal obligation) |
| KYC Documents |
5 years after account closure |
| Betting History |
3 Years |
| Support Communications |
2 Years |
| Log Data |
90 days |
Once the retention period expires, data is securely deleted or anonymized. All data is stored in encrypted form on internationally certified servers.
6. Cookie Policy
The Bets 69 website and app use cookies to improve your experience. Cookies are small files stored on your device.
Cookie type
- Essential cookies: Required to maintain login sessions and ensure security — cannot be disabled
- Functional cookies: To remember your preferences and language settings
- Analytics Cookies: To understand which parts of the site are used most (anonymous data)
- Performance cookies: To measure page loading speed and server performance
You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
7. Your Data Rights
Every Bets 69 member has specific rights over their own data. We respect these rights and are committed to helping you exercise them.
Right to knowYou can request to view the information we hold about you
Right to rectificationYou can request corrections or updates to inaccurate or outdated information
Right to erasureUnder certain conditions, you may request the deletion of your data
Right to Restrict ProcessingRequest to restrict the processing of your data for specific purposes
Right to PortabilityYou can request your data in a portable format
Right to objectYou may object to certain types of data processing
To exercise these rights support@bets69.netEmail us at. We'll respond within 30 days.
8. Children's Privacy
Bets 69 is an 18+ platform. We do not collect information from or provide services to anyone under the age of 18, under any circumstances.
- Age verification is mandatory at the point of registration
- Age is verified through KYC checks in cases where there is reasonable suspicion
- Any information found to belong to a minor is immediately deleted and the account is terminated
- If you believe your child has created an account, please contact us right away
9. Security Measures
Bets 69 uses industry-leading technology to protect your data. Our security infrastructure is continuously updated.
- SSL/TLS encryption: 256-bit encryption is active on all data transfers
- Database Encryption: Stored data is kept in encrypted form
- Two-factor authentication: An additional verification layer when signing in to your account
- Firewall Protection: Robust firewall protection against unauthorized access
- Penetration Testing: Regular security audits conducted by specialist teams
- Access control: Employee access to data is strictly limited to what is necessary
Data protection is a shared responsibility. Keep your password strong and never share it with anyone.
10. Third-Party Services
Bets 69 works with a number of trusted third-party services to operate the platform. Every partner meets our data protection standards.
- Payment gateway: Mobile banking providers operate under their own privacy policies
- Cloud Services: Your data is stored in secure international data centers
- Analytics Tools: Only aggregated data used for anonymous user behaviour analysis
- KYC Provider: Authorized body for identity verification
Third-party service providers may not use your data beyond what we have authorized.
11. Policy Changes
Bets 69 may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.
- The "Last Updated" date at the top of the page will be revised accordingly
- You will be notified by email or SMS in the event of any significant changes
- A notification will be shown when you log in to the app or website
- Continued use of the platform after an updated policy is published will be considered as acceptance
What makes Bets 69's data protection different?
Fully Encrypted
All your data is protected with 256-bit SSL encryption — active at every stage, from transfer to storage.
Transparent in English
A privacy policy written in plain, simple language — no complex legal jargon, no ambiguity.
Your control
You have full rights to view, correct, or delete your own data. Submit a request at any time.
No data selling
Bets 69 never sells your information to third parties. That is our core commitment.
24/7 Support
Our support team is always on hand for any privacy-related questions. You're never on your own.
International Standards
Operated in compliance with international data protection standards. A licensed and regulated platform.
Start Betting Safely
Your data is completely safe with Bets 69. Register today and become part of Bangladesh's most trusted betting platform.